Clau's web Blog

Tag: support

Jumpline Support

by admin on Jul.30, 2010, under Plesk panel

Founded in 1997, Jumpline is a well established, privately owned web hosting company headquartered in Columbus, Ohio. As a leader in the web hosting industry Jumpline provides top-end hosting solutions to over 100,000 business and personal websites.

At Jumpline our mission is to deliver the best web hosting solutions, with the best customer service, on the best infrastructure in the hosting industry today. Through our years of experience, our attention to detail, and our established record of service, we stand strong in our mission and will continue to provide the most professional and reliable service possible to each and every one of our customers. From our knowledgeable support technicians to our systems engineers, everyone here at Jumpline realizes their roles and responsibilities and strives to provide an environment that will pave the way for the success of our web hosting customers.

Our solid infrastructure helps ensure a reliable and secure web hosting solution for you. Our physical infrastructure is not only backed by Dell Servers, IBM Tivoli Storage Manager, and Cisco Networking Equipment, but also features our partnerships with DataCenter101 and Qwest Communications to deliver a solid, complete technical solution. Combine these attributes with our diverse hosting automation solutions which include, Parallels Plesk Panel, Parallels Virtuozzo Containers, Parallels Server 4 Bare Metal, and cPanel, and you will see the benefit of working with a true leader in the industry.

Keeping in line with our total solutions offerings, we take service flexibility to a new level through our completely customizable Dedicated Services solutions. We also offer a large variety of valuable web applications that give our customers solutions to their specific business needs. All of this, scaled specifically to fit your level of online presence, allows Jumpline to effectively achieve our mission of providing all the online web hosting services that our customers request.

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Remote Virus Removal and Support

by admin on Jul.27, 2010, under Tech

How many times have faced the experience with viruses on your computer. There are many types of viruses available in the field of computers, as malware, spyware, Trojans and many more. A virus is an unwanted program that runs on the computer without the consent of users. A virus attack can lead to improper function and decreased computer performance. Many organizations have launched different antivirus program, which prevents the computer from virus attacks.

There are some popular antivirus programs like this:
1. Mcafee
2. AVG
3. Norton
4. Avira
5. Kaspersky
6. Panda
7. Avast

All of the above antivirus programs work on the same principle. Suppose that when a virus attack on your computer a virus scanner, basically, then recognizes the virus definitions after the role of an antivirus program that blocks the virus. Therefore, it is essential to update antivirus software regularly; otherwise an antivirus does not recognize the virus definitions. Many organizations are providing technical support also includes anti-virus support. Vendor technical support in general, offers virus removal with the aid of remote desktop support. A technician can take remote control of the computer user’s permission. A technician can take appropriate steps troubleshooting support to provide antivirus and computer security. iYogi provides “MacAfee” as an antivirus support program that helps the client to the computer free of viruses.

There are a few basic troubleshooting carried out for virus removal and computer security online:

1. Delete all temporary Internet files on your computer.
2. Uninstall unwanted programs installed on your computer.
3. Perform the “defrag” and “Disk Cleanup” utility in the specified time.
4. Scan your computer with any updated antivirus program.
5. Install and download the “Anti-malwarebytes.
6. Update Anti-malwarebytes.
7. Scan your computer using the “Anti-malwarebytes’ program.
8. Install and download the “SuperAntiSpyware” program.
9. Scan your computer using the spyware removal program.

So it’s good practice to have antivirus and computer security line distance. Now, users have no headache for computer security. We conclude that remote support and IT security antivirus online play an important role for computer users happy. Therefore, it is advisable to have the best program for computer antivirus software is working properly and ensure data from unauthorized access.

I am a computer support specialist for iYogi, a leading IT support company Headquartered in India, iYogi provides computer support, hp support , via phone and remote access for home and small business users globally

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Avast! Antivirus support software for Windows

by admin on Jun.22, 2010, under Tech

The addition of the Avast! Professional Edition, antivirus & anti-spyware support software for Windows, has come as a boon to users of the Microsoft operating system users worldwide. It promises to offer the user a holistic antivirus support and virus protection software for a desktop.

The avast! antivirus support software is a symbol of complete virus protection and it offers holistic desktop security which includes a resident shield with anti-spyware technology. This software from Avast! can be downloaded and used free of charge. And even more, it can be deployed for a 60-day trial period. Once the trial period ends, a license key to keep on using the product will emerge, and this will be valid for a upto three years.

The Avast! antivirus support has made quite a name for itself and is hugely popular, both in Europe and in the United States and has been bestowed with a lot of awards. It is noteworthy that it won the European best anti-malware category hands down in the prestigious SC Awards. The Avast! antivirus Edition for both the Mac versions laso has the same ICSA Certified scan engine which is deployed in all avast! antivirus products. It has the reputation to offer the best and only the best protection against viruses, trojan horses, spyware and other malware threats.

There is also the provision for regular updates which are automated in order to make sure that endless data protection is provided from all types of malware and spyware. Avast! 4 Professional Edition comprises anti-spyware protection to safeguard against the latest spyware threats and anti-rootkit detection based on the best-in class GMER technology which have been inserted into the scan engine. Since it’s features are simple and it is fully automated, it provides for real-time automated protection of a computer system which includes web surfing. The Avast! antivirus support features have been made simplified in order to allow complete control of the computer’s security.

It has a huge loyal support of over 90 million users worldwide and one can be quite contended that he has deployed one of the most used and trusted antivirus support product in Windows security. It is one of the most reliable products available and has been trusted by users worldwide. The Avast! Antivirus software supports all the versions of Windows from Windows 95 to Vista and now, the new Windows 7. It performs a lot better than any anti-malware product and it does not matter in which system you have deployed the anti virus support software from Avast!, it has everything under it’s control.

John is a technical expert associated with numerous tech firms including iYogi. iYogi is synergistically aligned to offer services and support like Live tech support, computer troubleshooting, fix computer problems and microsoft support.

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Avast! Antivirus Support software for Mac and Mac+PC Edition

by admin on Jun.22, 2010, under Tech

The idea to create a Mac+PC Edition of Avast! antivirus support software had been in the pipeline for quite some time. ALWIL software is the nodal agaengy which owns the Avast! antivirus software technologies and this edition from it was actually in reply to the ever-growing number of Mac users with software giants, Microsoft Windows who have installed the latter in the same platform.

The Avast! antivirus support software for Mac+PC Edition license can help a user save upto 37% and is a good value for money. It is available in both the Avast! Mac Edition and Avast! Mac+PC Edition and when the products are bought individually, users can avail of such a discount individually. This edition of the Mac+PC Edition product license has been created only for Mac users and it can be deployed only at a time when a user has both the Mac operating system and MS Windows installed on the same computer.

The avast! Mac Edition and Avast! Mac+PC Edition antivirus installation software have been created with the latest avast! technology and has been regarded to be placed among the best available antivirus software available in the market now. It is primely targeted to ensure protection for the Macintosh against the most recent malware and spyware threats.

The Avast! has made quite a name for itself and is hugely popular, both in Europe and in the United States and has been bestowed with a lot of awards. It is noteworthy that it won the European best anti-malware category hands down in the prestigious SC Awards. The Avast! antivirus Edition for both the Mac versions laso has the same ICSA Certified scan engine which is deployed in all avast! antivirus products. It has the reputation to offer the best and only the best protection against viruses, trojan horses, spyware and other malware threats.

Both the antivirus support editions are available with a license from one year to upto three years. There are a lot of key features of Avast! support in the Mac and Mac+PC Edition and some of them have been discussed, It gives total scanning and can scan through files for any infection when they are accessed. There is also a provision for on-demand scanning which has been scheduled or temporarily scans your system. Also with it’s integrated mail protection it has the ability to bring a halt to infections at one of the main access points. It certainly gives the best support for Mac and Mac+PC Editions and this is a bold statement, but the Avast! software makes sure that it lives upto the statement.

John is a technical expert associated with numerous tech firms including iYogi. iYogi is synergistically aligned to offer services and support like windows support, Live tech support, computer troubleshooting, fix computer problems and help with computer.

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World Class US-Based Support Now Available to avast! Anti-Virus Customers at No Cost

by admin on Jun.21, 2010, under Tech

Hickory, NC – April 16th, 2009 - avast! Anti-Virus products are already known for their innovative features, affordability, and potency. As of today they will also be known for no-cost, world class US-Based product support. Walling Data, North America’s top value-added distributor (VAD) of online security products, announced today that it has been named the first Authorized VAD of avast! products in North America and will be the exclusive provider of free, unlimited, U.S.-based remote and toll-free telephone support for the product suite.

All customers in North America who purchase any avast! anti-virus product from Walling Data will receive thorough product support via the telephone, email, and remote support. Additionally, Enterprise and Education customers will receive unlimited product training for their IT Departments, and product deployment assistance at no additional charge. Walling Data will offer generous discounts for education, government and nonprofit customer segments.

“We chose to work with Walling Data based on its excellent track record for recruiting and servicing customers in the education, government and nonprofit markets. It’s reputation for providing top notch customer service in these segments is unheard of,” said Eduard Kucera, Chairman of Alwil Software A.S.,. “Walling Data’s support team is one of the most seasoned and best all around, they are fully trained and prepared to offer full support on our product line. We’re confident this relationship will be a rewarding one for our mutual customers.”

“avast! anti-virus products have been requested by our customers for some time. It’s a logical step to bring the brand on-board here at Walling Data, to further establish our position as a leader in security software distribution. We are pleased to offer the product line backed with our world-class support offerings, based here in the US.” said Luke Walling, founder and president of Walling Data.

He continued, “Customers of all sizes from a single home computer to thousands of computers in an Enterprise environment can pick up the phone and call for expert consultation before and after the sale without having to worry about being charged, or more importantly, worrying about wasting valuable time with low-level untrained support staff.”

All calls will be fielded from Walling Data’s call center in Western North Carolina. Wallings’ offices are staffed by highly trained, seasoned technology engineers who currently handle an average of over 400 support calls per day. The VAD’s support services have been reviewed as top notch by more than 75,000 consumers, resellers and enterprise users across the continent.

Walling Data provides no-cost, unlimited support not only for avast! but for all products it distributes. This helped the distributor earn its rank as the one of the oldest and highest volume distributors of online security products in North America.

Walling Data offers two methods for easy purchasing; via its easy online ordering portal at http://www.avastusa.com or with its domestic sales team via phone at 866-833-5727.

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About Walling Data:

Founded in 1994, N.C.-based Walling Data is a value-added technology distributor of security products for resellers, small businesses, education, and government institutions. Walling Data is the nation’s first distributor of avast! Anti-Virus products providing no-cost, unlimited, U.S.-based remote and toll-free telephone support. It is also the only value-added distributor for Cymphonix Network Composer, an award-winning device that helps companies control and monitor users compliance with internet usage policies. For more information, visit http://www.wallingdata.com or http://www.avastusa.com

About ALWIL Software a.s.

For 20 years, ALWIL Software has produced antivirus products that have been developed into the multi-award winning avast! antivirus product line, making avast! one of the most matured and tested products on the antivirus market. Headquartered in Prague, in the Czech Republic, ALWIL Software develops and markets avast! antivirus products that protect every major type of vulnerable device. Further details about the company and its products can be found on ALWIL’s corporate website, www.avast.com

About avast! antivirus products

avast! is the multi-award winning antivirus product line from ALWIL Software a.s., which is ICSA Labs, and Checkmark certified (for both antivirus and anti-malware). avast! antivirus regularly receives the Virus Bulletin 100% award, for detection of 100% of in-the-wild viruses,and is an SC Awards winning product.

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